All items purchased on www.sophiebillebrahe.com have a 2 year warranty from the date of receipt.
Within this time frame any reparation or replacement of defects or damages due to the production of the product will be covered by Sophie Bille Brahe ApS.
We also offer re-threading of pearl necklaces and cleaning of diamond pieces. This should be done annually or when the need arises.
After the 2 year period all repairs and maintenance will no longer be covered by the warranty and there will be a cost for our services. If you wish to request a repair or maintenance service for your Sophie Bille Brahe pieces, please submit the request here
Please note that if an item is purchased with one of our stockist you must contact the stockist directly to process a claim.
Please read our full terms here