Terms & Conditions

Terms & Conditions

Company information

www.sophiebillebrahe.com (“Website”) is owned and operated by Sophie Bille Brahe ApS (hereinafter referred to as “Sophie Bille Brahe”). We are registered in Denmark under company number (VAT) 30272366 and our registered offices are located at Nikolaj Plads 30, 1067 Copenhagen, Denmark.

Tel: +45 3131 8285

Email: shop@sophiebillebrahe.com

Hosting Services

Hosting services for this website are provided by azero.dk

 

Terms & conditions

Use of this Website is subject to the following Terms and Conditions (TAC). Sophie Bille Brahe may revise these TAC from time to time by updating this posting, with the revised TAC taking effects for all users as of the date stated on the posting. Consequently, users should consult the TAC regularly.

Please read these TAC carefully before using the Website. Users expressly acknowledge that they are aware of these TAC and have had access to the same upon entering the Website. Consequently, by using the Website, users signify their assent and agreement to these TAC. If the user does not agree to these TAC, then the user is not authorised to continue consultation and access of the Website.

 
Use of Materials on this Web Site

Sophie Bille Brahe has created this Website to provide information about its company and products for users personal use. Users may download one computer copy or print one copy of the material on this Website for their own Non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark are preserved intact and are not modified, deleted or changed.  

Unless otherwise stated, Users should assume that everything they see or read on the Website (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, written and other materials) are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.

Users are not authorised to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on or use any Sophie Bille Brahe material in any way for any public or commercial purposes. Furthermore, Sophie Bille Brahe material may not be displayed or communicated on any other web site, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these Terms, Users’ permission to use Sophie Bille Brahe material will automatically terminate and any copies made of Sophie Bille Brahe material must be immediately destroyed. Any unauthorised use of Sophie Bille Brahe material may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Pricing Policy

Prices on the Website are in Euro and include Danish VAT at the applicable rate. For orders placed outside the EU, the Danish VAT of 25 % will be refunded.

All prices and offers remain valid as advertised from time to time. The Euro price of a product displayed on the Site at the time the order is accepted will be honoured, except in cases of patent error.

If you are a customer whose credit card is not denominated in Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.

Please be aware that orders placed for a delivery outside of the EU may be charged with a customs fee, which is not included in the shipping expenses from Sophie Bille Brahe. 

Acceptance of your order

All orders are subject to acceptance and availability.

Sophie Bille Brahe offers products for sale that are in stock and available for dispatch from our distribution centre.

Please note that items in your shopping basket are not reserved and may be purchased by other customers.

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Acceptance of your order and completion of the contract between you and Sophie Bille Brahe will be completed when we email you to confirm that the goods have been dispatched. The language of the contract is English.

We reserve the right not to accept your order if, for example, we are unable to obtain authorization for payment, if shipping restrictions apply to a particular item, if the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or if you do not meet the eligibility criteria set out within the TAC.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Website whether or not that merchandise has been sold; removing, screening or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Payment

Payment can be made with MasterCard, Maestro, Visa, Visa Electron, JCB, American Express and any other methods that may be clearly advertised on the Website from time to time. Payment will be debited and cleared from your account upon dispatch of your order by Sophie Bille Brahe. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Sophie Bille Brahe, we will not be liable for any delay or non-delivery.

We take all reasonable care to make our Website secure. All credit card transactions on this Website are processed using QuickPay, a secure online payment gateway that encrypts your card details in a secure host environment. 
Furthermore, we will take all reasonable care, in so far it is in our power to do so, to keep the details of your order and payment secure, but we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Privacy Policy

To use some of the services or features made available to you on this Website, you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address shop@sophiebillebrahe.com. We may change registration requirements from time to time.

We are committed to protecting your privacy and will use your personal information in accordance with the Data Protection Act 1998. You are entitled to ask for a copy of your personal information at any time by writing to us at the "Contact" address on the Website. You are entitled to ask us to correct or update your personal information in accordance with the Data Protection Act 1998.

You consent to us transferring personal information about you to any third party if that third party acquires substantially all of our assets. 

You consent to us transferring your personal information to any countries outside Denmark provided that it is confirmed that similar levels of data protection as in Denmark shall apply to your personal information. Sophie Bille Brahe (and our representatives and sub-contractors) may use your personal information to process your order, deal with your queries and for the purposes of record keeping. You consent to such use.

You acknowledge that parts of the service provided on the Website are provided by third-party service providers and not by us. You consent to us transferring your personal information to such third-party service providers for the purposes of processing your order, dealing with your queries and for the purposes of record keeping. We may contact you from time to time to tell you about our goods and services similar to the ones you have enquired about. If you do not want us to do so, you can indicate this when submitting forms on the Website or by writing to us or emailing us at any time.

Cookies

Certain parts of the Website uses cookies keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites stores on your computer's hard drive when you visit them. They can contain information such as your user ID and the pages you have visited.

We use cookies on the Website to enable us to deliver content specific to your interests and get an idea of which parts of the Website you are visiting. Our cookies do not read data from your computer's hard drive or read cookies created by other websites you have visited. 

If you do not want your visit to the Website to be tracked by our cookies, you can set your web browser and/or firewall to disable them. Unfortunately, this may have a negative effect on your use of the Website. Please refer to your web browser help file to see how to disable and/or delete cookies on your computer.

Security

The Website has numerous security measures to prevent the loss, misuse and alteration of information under our control such as password and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.

Our Liability

We warrant to you that any product purchased from us through our Website is of satisfactory quality and reasonably fit for the purposes for which products of the kind are commonly supplied. We provide a 24 month warranty after receiving the purchased products.

Every care has been taken in the preparation of the content of this Website to ensure that the items and terms are described accurately. There may, however, from time to time be technical inaccuracies and/or typographical errors. There may be slight variations from time to time in style or colour reproduction or in text descriptions. As the actual colours you will see will depend on your monitor, we are unable to promise or guarantee that your monitor's display of any colour will actually reflect the colour of the product delivered to you. To the extent permitted by law, we shall not be liable for any claims either direct or in terms of consequential loss relating to the accuracy of the information contained in any of the sections of this Website, whether this arises from breach of duty, breach of contract, negligence or any other way.

We are not liable for any use of the products if you use them for other purposes than they are made for. The products are not suitable for children under three years. The products contain small parts.

We are not responsible for indirect losses.

Our liability is in any case strictly limited to the purchase price of the product you purchased.

This does not include or limit in any way our liability:

(a) For death or personal injury caused by our negligence; 
(b) For fraud or fraudulent misrepresentation; or 
(c) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Written Communications

Applicable laws require that some of the information or communication we send to you should be in writing. When using our Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our Website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communication that we provide to you electronically comply with any legal requirement that such communication be in writing. This condition does not affect your statutory rights.

Transfer of Rights and Obligations

The contract between you and us is binding on you and us and on our respective successors and assigns.  You may not transfer, assign, charge or otherwise dispose of a contract, or any of your obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

Status

By placing an order through our Website, you warrant

(a) That you are legally capable of entering into binding contracts; and

(b) That you are at least 18 years old.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by any act, event, omission, non-happening or accident outside our reasonable control, including (without limitation) industrial action, civil commotion, war, riot, terrorist act, fire, explosion, storm, flood, any natural disaster, impossibility of use of appropriate modes of transport or technological or communication problems (Force Majeure Event). 

Our performance under any contract is to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance during that period.  We will use our reasonable endeavors to bring the Force Majeure Event to an end or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.

WAIVER

If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

SEVERABILITY

If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. 

ENTIRE AGREEMENT

These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. 

We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

LAW AND JURISDICTION

All sale contracts for purchase of products through our Site are concluded in Copenhagen, Denmark.Such contracts and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be gouverned by Danish law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of Denmark.